Privacy Policy
How we collect, use, and protect your personal information
Westminster Legal Services is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details when you submit an enquiry form
- Email address for correspondence purposes
- Details about your legal matter that you choose to share
- Information necessary to provide legal services if you become a client
We also collect certain information automatically when you visit our website:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver legal services when you engage us as a client
- To communicate with you about your matter
- To improve our website and services
- To comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary to perform our contract with you or take steps at your request before entering into a contract
- Legal obligation: Processing necessary to comply with our legal obligations as a regulated legal practice
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services
- Consent: Where you have given specific consent for particular processing activities
Data Sharing
We do not sell your personal information. We may share your data with:
- Third parties necessary to provide legal services (courts, opposing parties, experts)
- Professional indemnity insurers as required
- Regulatory bodies such as the Solicitors Regulation Authority
- Service providers who assist with our operations under strict confidentiality agreements
Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, and professional obligations. For client files, we typically retain records for a minimum of six years following the conclusion of a matter, or longer where required by law or professional guidance.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Westminster Legal Services
45 Chancery Lane
London WC2A 1JF
United Kingdom
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. The date of the last update is noted below.
Last updated: January 2024